November 2022

70% of Hong Kong banking customers not satisfied with their online experience

Consumer confidence in digital banking has risen strongly in past two years – but large majority would trust 'Big Tech' with their finances at least as much as a bank. Hong Kong consumer confidence in digital banking is rising but trust is no longer a bank monopoly, according to a new Asia-Pacific focused Bank of the Future survey from Capco, the global technology and management consultancy. Capco surveyed 707 Hong Kong consumers to gauge their attitudes to banking services at a...

September 2020

How can cities adapt to the needs of their aging populations?

Long before COVID-19 had us rethinking just about every aspect of how we live, demographers and experts on aging were already considering what the future will look like for the world’s cities. A decade from now, roughly 3 of every 5 people on the planet will live in cities, and that population is getting older than the urban dwellers of the past. On top of that, aging populations will double between now and the end of the century. Add...

July 2019

The Future of Finance is Now: The Most Important Trends in Finance for the Coming Decade Have Already Started

By Jason Schenker The Future of Finance is Already HereIndustries are being disrupted by new and emerging technologies. The coming decade will bring an acceleration of technological innovation, adoption, and disruption. But finance has long been an industry at the forefront of technology adoption, which is why some of the most critical technological innovations and solutions for finance have already emerged. The Future of Finance is Now explores the most important innovations in finance technology (FinTech) as...