Australia. Deloitte Digital develops chatbot for swamped pension funds
Due to Covid-19 disruption, superannuation funds are being swamped with enquiries. In a rapid response to client demand, Deloitte Digital has managed to develop a ‘Covid-19 Super Bot’ to help funds manage the huge rise in the number of requests coming their way. Read also Tesla appoints former head of Japan’s Government Pension Investment Fund to its board For most superannuation funds in Australia, the nature of enquiries flowing in is considerably predictable. But following the Australian government’s recently announced...