January 2020

Why we need to scrap jargon to make pensions easier to understand – Ros Altmann

By Ross Altman THE Government has just finished its consultation on the introduction of simpler, standardised annual pension statements. I applaud its aims of helping people understand and engage with their pensions. My response to the consultation supports the simple two-page statement, showing each customer’s pension value, how much they have paid into it, how much has come from their employer and the Government, what charges they pay and how much their pension may be worth in future (using standard...

December 2019

Fintechs and financial inclusion

By Gayatri Murthy, Maria Fernandez-Vida As Fintech companies targeting poor and underserved customers grow and scale, there is a lack of granularity on how their business models solve pain points in financial inclusion and what the industry can learn from the iterations in their business models. CGAP launched a fintech initiative in 2016 to better understand these innovations and draw clear linkages to financial inclusion, where they existed. We worked with 18 fintechs in Africa and South Asia that...

November 2019

The Disruptive Impact of FinTech on Retirement Systems

By Julie Agnew, Olivia S. Mitchell This volume examines how technology is transforming financial applications, and how FinTech promises a similar revolution in the retirement planning processes. Robo-advisors and mobile savings apps are a few harbingers of innovations to come. Nevertheless, these changes will bring with them new ethical and regulatory considerations, design challenges related to promoting adoption by an older population less trusting of technology, and concerns over data security and privacy. Our contributors take stock of the disruptive...