September 2020

How to Improve Mobile Money Service Usage and Adoption by Nigerians in the Era of COVID-19

By Joseph E Tonuchi The paper aims to investigate how to improve mobile money service adoption and usage by Nigerians during the era of COVID-19 by examining the challenges faced by mobile money users in Nigeria. The study used a mixed method to sample 300 targeted informal sector operators offline using questionnaires and 200 respondents online (ardent digital products users) using Google form. In reaching the targeted online sample, the study distributed the google form through social media while...

August 2020

Digital Finance New Times, New Challenges, New Opportunities

By Juan Antonio Ketterer Since the end of the great crisis of 2007 – 10 , the financial services industry began a process of accelerating change. New business models based on convergent technological developments are challenging the status quo of a long - established a nd traditional industry. The purpose of this document is to consider the...

June 2020

Nigeria. NSE promotes Digitisation of Governance, Risk Management & Compliance with launch of SentryGRC

More organisations need to move away from the fragmented approach to structuring their operations to a more holistic framework that can monitor compliance and enforce rules and procedures. This was highlighted at the launch of the SentryGRC platform powered by The Nigerian Stock Exchange on Tuesday. SentryGRC is a platform that automates back-office functions like Governance, Risk Management and Compliance. It enables organisations to pursue a systematic and organised approach to managing GRC-related strategy and implementation, thereby creating an...

Exporting Financial Services in Latin America and the Caribbean

By Adrian Gonzalez, Carolina Lopez-Rocha, Rongpeng Yang, Marilyne Youbi, Inés Zabalbeitia Múgica According to the World Trade Organization (WTO), trade in services has become the most dynamic segment of world trade, growing more quickly than trade in goods. While travel remains the most exported service both worldwide and in Latin America and the Caribbean (LAC), other services are becoming relevant for both developed and developing economies. Among them, financial services is one of the most important categories in terms...