Today, the Commission launches the first-stage consultation of European social partners on how to improve the working conditions for people working through digital labour platforms. Platform work is developing rapidly in the EU across a growing number of business sectors. It can offer increased flexibility, job opportunities and additional revenue, including for people who might find it more difficult to enter the traditional labour market. However, certain types of platform work are also associated with precarious working conditions, reflected in the lack of transparency and predictability of contractual arrangements, health and safety challenges, and insufficient access to social protection. Additional challenges related to platform work include its cross-border dimension and the issue of algorithmic management.

The coronavirus crisis has accelerated the digital transformation and the expansion of platform business models in the internal market. Some platforms played an important role in ensuring access to services in the midst of the lockdowns. At the same time, the sanitary crisis further highlighted the vulnerable situation of people working in areas such as the platform economy, both in terms of exposure to health and safety risks and limited access to social protection and benefits.

These developments and the cross-border nature of digital platforms have further highlighted the need for an EU initiative to improve the working conditions of people working through platforms.

The purpose of this first-stage consultation of social partners is to invite the views of European social partners on the need and direction of possible EU action to improve the working conditions in platform work. The consultation will be open for at least six weeks.

Margrethe Vestager, Executive Vice-President for A Europe Fit for the Digital Age, said: “The digital age opens up great opportunities for businesses, consumers and citizens. Platforms can help people to find new jobs and explore new business ideas. At the same time we must ensure that our European values are well integrated in the digital economy. We need to make sure that these new forms of work remain sustainable and fair.”

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