India. Government to launch AI-driven portal for distributing pension payments
In order to seamlessly process, track and disburse pensions, the Department of Pension and Pensioners’ Welfare will soon launch an Artificial Intelligence (AI) enabled the common portal for the benefit of pensioners and elderly citizens.
Union Minister Jitendra Singh said that the AI-supported portal, ‘Bhavishya’, will send automatic alerts to pensioners and superannuated senior citizens, including retired paramilitary personnel.
Apart from enabling constant contact with pensioners and their associations across India, the portal will also receive their inputs, suggestions as well as grievances regularly for a prompt response, The New Indian Express reported.
‘Bhavishya’ Portal
While Bhavishya has ensured end-to-end digitalisation of pension processing and payment, the government has advised officials to conduct pre-retirement workshops regularly to counsel them and learn from their experiences.
The Bhavishya platform was made mandatory for all the central government departments in 2017 and is now being implemented in the main secretariat from where 97 ministries and departments, including 815 attached offices, and 7,852 drawing and disbursal officers (DDOs) are on board.
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